{"id":4875,"date":"2015-05-19T15:02:00","date_gmt":"2015-05-19T15:02:00","guid":{"rendered":"https:\/\/evssolutions.com\/starbucks-has-a-latte-things-brewing\/"},"modified":"2023-04-18T21:52:46","modified_gmt":"2023-04-18T21:52:46","slug":"starbucks-has-a-latte-things-brewing","status":"publish","type":"post","link":"https:\/\/evssolutions.com\/insights\/starbucks-has-a-latte-things-brewing\/","title":{"rendered":"Starbucks Has a Latte Things Brewing"},"content":{"rendered":"
Starbucks has something brewing and it is not coffee. Recent media reports allege that the Starbucks mobile application was hacked, but the brand is claiming otherwise<\/a>. The issue arises seven months after Howard Schultz, the CEO of Starbucks, announced on an earning\u2019s call that the company is an industry leader in mobile payments and ordering.<\/p>\n Customers can use the mobile application to pay for an order, to send gift cards or check their account balance and add funds. While there are other features, the four listed directly affect payment. There are risks when linking bank accounts to store cards, but roughly 1\/6 of Starbucks\u2019 customer base is participating.<\/p>\n \u201cAlready, close to 7 million transactions per week, 16 percent of all transactions conducted in U.S. Starbucks stores, occurs via a customers\u2019 use of a mobile device,\u201d said Schultz. \u201cNo company and no retail store, domestically or internationally, even come close.\u201d <\/span><\/p>\n The higher number of mobile users is beneficial to Starbucks, but can become an issue when hacks occur. However, there is the potential to lose the trust of 1\/6 of a customer base.<\/p>\n